Privacy Policy
Last Updated: May 7, 2026
1. Introduction
Welcome to bluqC. We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you about how we look after your personal data when you visit our website and tell you about your privacy rights and how the law protects you.
2. Information We Collect
We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:
Identity Data
Includes first name, last name, username or similar identifier, title, date of birth, and gender.
Contact Data
Includes billing address, delivery address, email address, and telephone numbers.
Technical Data
Includes internet protocol (IP) address, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
Profile Data
Includes your username and password, bookings or orders made by you, your interests, preferences, feedback, and survey responses.
Usage Data
Includes information about how you use our website, services, and app.
3. How We Use Your Information
We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:
Service Delivery
To process court bookings, manage memberships, and provide padel academy services.
Communication
To send you updates about tournaments, promotions, and padel tips you've requested.
Improvement
To improve our website, services, and your overall experience.
Legal Compliance
To comply with legal obligations and regulations.
4. Data Security
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know. They will only process your personal data on our instructions, and they are subject to a duty of confidentiality.
5. Data Retention
We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure, the purposes for which we process your personal data, and applicable legal requirements.
6. Cookies and Tracking
Our website uses cookies and similar tracking technologies to track the activity on our service and hold certain information. Cookies are files with small amounts of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.
Essential Cookies
Required for the operation of our website and services.
Analytics Cookies
Help us understand how visitors interact with our website by collecting and reporting information anonymously.
Marketing Cookies
Used to track visitors across websites to display relevant advertisements.
7. Third-Party Services
We may employ third-party companies and individuals to facilitate our service, provide the service on our behalf, perform service-related services, or assist us in analyzing how our service is used. These third parties have access to your personal data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
8. Your Legal Rights
Under certain circumstances, you have rights under data protection laws in relation to your personal data, including the right to:
Access
Request access to your personal data.
Correction
Request correction of the personal data that we hold about you.
Erasure
Request erasure of your personal data.
Objection
Object to processing of your personal data.
Restriction
Request restriction of processing your personal data.
Transfer
Request the transfer of your personal data to you or a third party.
Withdraw Consent
Withdraw consent at any time where we are relying on consent to process your personal data.
9. Children's Privacy
Our service does not address anyone under the age of 18. We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us. If we become aware that we have collected personal data from children without verification of parental consent, we take steps to remove that information from our servers.
10. Changes to This Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the 'Last Updated' date at the top of this policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
11. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your legal rights, please contact us: